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I’ve been thinking...

Lady of the Lamp. Coalition on a Mission.
By Mark Neuenschwander

I’ve been thinking about Florence, pledges, harm, and help. In 1893, nursing pioneer, Lystra Gretter, passed on the light from “The Lady of the Lamp” in penning the Florence Nightingale Nurse’s Pledge. Reminiscent of the Hippocratic Oath, the pledge included a commitment: “I shall not knowingly administer any harmful drug.” While nursing is so much […]

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I’ve been thinking about Tina, Sarah, slinkies, and how improv may improve your group’s productivity.
By Mark Neuenschwander

During the 2008 presidential campaign, I thought Tina Fey did a good Sarah Palin—so good that when the governor from Alaska joined the comedian on Saturday Night Live, it seemed as if Tina Palin and Sarah Fey were impersonating each other. A mesmerizing duo. On my morning walks in the woods this week, I’ve been […]

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I’ve been thinking about presidents, engineers, nurses, and the law of unintended consequences.
By Mark Neuenschwander

The bulk of the word consequence is sequence. In sequence, outcomes (intended or not) follow actions. Typically, consequences is used in reference to negative outcomes. In 1974, Richard Nixon had neither intended nor anticipated the devastating sequence of events that would follow the Watergate break-in and subsequent cover-up. He had not expected his actions would […]

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I’ve been thinking about baseballs, moon shots, patients, and parades.
By Mark Neuenschwander

Between innings at a Mariners’ game, I got chatting with a visitor from New York about how in 1958, the Dodgers moved from Brooklyn to Los Angeles. Adding injury to insult, I mentioned how their Hall of Fame centerfielder, Duke Snider, moved onto my block in the All-American City of Lynwood. Not good. Clearly, the Bum’s abandoning […]

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I’ve been thinking about New Orleans, positive-patient identification, and whether or not I should have my palm read.
By Mark Neuenschwander

Stumbling onto “South Carolina’s Homepage,” The State, I read about some hospitals that are into reading palms, which prompted me to rush over to wikihow.com to brush up on the subject. The brief preamble of How to Read Palms says, “The objective is to evaluate a person’s character or future by studying the palm of their hand,” followed by nuts and bolts: […]

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I’ve been thinking about the Dodgers, Webinars, leadership, and the importance of sitting near an exit.
By Mark Neuenschwander

My late father-in-law habitually looked for the nearest exit before taking his seat at movies, banquets, or ball games, insisting, “Always be ready to escape a disaster.” My colleagues and I arrived a few minutes late for our last breakout session at a leadership conference. The chairs, maybe one hundred, were facing the entrance. The […]

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I’ve been thinking about Boston, Belichick, UPS, and transporting properly prepared IVs to the right patients on time.
By Mark Neuenschwander

Boston is my favorite public transit city. I’m like a kid while being transported by user-friendly Charlie through the labyrinth beneath her historic streets. It’s not uncommon for outsiders to say Bostonians are not so user friendly. Stereotyping suggests they are not terribly diplomatic, sometimes condescending, and always in a rush. Sort of the way […]

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